The Computer & Network Technician will work with our other technicians to deploy, diagnose and repair computers, servers, and small business networks. The technician will also assist in deployment and maintenance of installed and event-based audio visual systems as needed. This role will be based out of our Liverpool, NY office but will need occasional travel to client sites.

A job as a technical support specialist is perfect for technicians of all skill and experience levels. This is a great opportunity for an energetic, inquisitive, eager learner who has a can-do attitude and is looking to expand his/her technical skills.

The Service Delivery Lead oversees and performs several key IT functions and operations to enable delivery of excellent service to clients. The Service Delivery Lead is occasionally engaged on internal projects, but external, client-facing stakeholders are the top priority. The Service Delivery Lead reports directly to the General Manager and provides company-wide direction in all areas pertaining to delivery of IT, Audio Visual, and Installation services. Employee’s duties and responsibilities will include, without limitation, overseeing and participating in the following:

We are seeking an experienced Senior Level IT Technician to support our clients' on-premise and cloud-based systems, including servers, applications, and desktops. The Senior Level IT Technician will manage multiple projects and will provide client-focused service while also participating in the supervision of daily IT operations. Additionally, the Senior Level IT Technician will be responsible for development and implementation of cost-effective IT systems and efficient computer operations to meet the needs of the organization and its many clients.

We are seeking an innovative, experienced Account Director with successful technical project management expertise and a proven track record in long-standing client relationships. The right candidate will bring value to our clients by analyzing, solving, and presenting viable integrated technical solutions to the client. They identify and  present network, computer, audio, and video solutions that lead to client growth.  The Account Director must have strong client management skills, superior presentation skills and the ability to manage the day-to-day business and client relationship (or several small projects) within a client account. Candidates must also possess the ability to be a team leader, oversee the development and delivery of high-quality work products, play a business development role and also offer strategic client counsel with confidence.